RETURNS
90 DAYS ~ NO QUESTIONS ASKED
RETURN/EXCHANGE POLICY
Taking care of our customers is very important to us at LA Society. It's what we do.
That's why our products have a 90-day warranty from the receival date:
No questions asked. No excuses needed. Free returns.*
If you want to ask question or suggest improvements, please email us at orders@lasociety.com. We value all feedback!
*See return guidelines below.
LA SOCIETY RETURN GUIDELINES
First, for returns/refunds please email us at orders@lasociety.com with your order number and any other details included.
*Items bought that were not discounted by over 50% can be returned for free—we will email you a return label.
*If your order was discounted over 50%, returns may not be accepted, but exchanges always are.
It can take up to 25 days for an item to reach us once you ship it back to us if you're out of the country. However, if we issue a return shipping label for you, it normally takes less than 5 days to reach us. Once the item is received at our fulfillment center and inspected for any flaws, it may take 2-3 business days for the refund to be processed and another 2-3 business days for the refund amount to show up in your account. If we notice any flaws or signs of usage will we reach out to you with further details.
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. However, if something is particularly concerning we can work with you in making sure you're a happy shopper!